Maya Chen
Iowa offers a Rent Reimbursement program for low-income Iowans aged 65 or older or low-income disabled adults. The program is administered by the Iowa Department of Health and Human Services. Applicants can apply for reimbursement for 2024 and 2023 claims, and must provide proof of identity, disability, income, and rent paid. Applications can take up to 90 days for eligibility determinations, and applicants can check the status of their electronic claims online.
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What You'll Learn
Iowa's Rent Reimbursement program
Applications for rent reimbursement can be submitted online starting January 2, 2025, at 8:00 am, using any device with an internet connection. The application process requires proof of identity, disability, income, and rent paid. Applicants can submit this proof along with their online application. Agencies such as LifeLong Links: Iowa's Aging and Disability Resource Center can provide assistance with the application process.
The Iowa HHS Rent Reimbursement Unit can be contacted at 515-420-6077 for any questions or concerns. Additionally, some Community Action Agencies or organizations may offer help with filling out the application. The processing time for applications can take up to 90 days, and reimbursement may take three months or longer to receive. If an application is denied or the reimbursement amount is reduced, there is an appeal process that includes a contested case hearing and further review options.
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Eligibility criteria for reimbursement
Iowa's Rent Reimbursement program is administered by the Iowa Department of Health and Human Services. The eligibility criteria for reimbursement are as follows:
Age and residency criteria
To be eligible for reimbursement, you must be either a low-income Iowan aged 65 or older or a low-income disabled adult aged 18 or older. You must have rented in Iowa and continue to live in the state.
Income criteria
Your total annual household income must be below a certain threshold, which varies by year. For 2023 claims, the threshold is an annual household income of less than $25,328. For 2024 claims, the threshold increases to less than $26,219.
Property criteria
You must have paid rent at a property in Iowa that pays property tax and is not tax-exempt.
Verification of identity, income, and rent
You will need to provide proof of your identity, disability status, income, and rent paid. The online application will explain how to submit this proof.
Application process
The application for rent reimbursement is online and can be accessed using any device that connects to the internet. Applications can take up to 90 days for an eligibility determination to be made.
If you require assistance with the application process, several Community Action Agencies and organizations are available to help, depending on the county you live in.
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Proof of identity, disability, income, and rent paid
Low-income Iowans aged 65 or older or low-income disabled adults may be eligible for partial reimbursement of their rent through Iowa's Rent Reimbursement program. This program is administered by the Iowa Department of Health and Human Services. To apply for this reimbursement, you will need to provide proof of identity, disability, income, and rent paid.
When you apply online, you will be guided on how to include the necessary proof for your claim. You can submit any required proof at the same time as your application. The online application will explain how you can submit proof. You can also contact Iowa HHS Rent Reimbursement Unit at 515-420-6077 for any queries.
To prove your identity, you may need to provide a government-issued photo ID, such as a driver's license or passport. For disability verification, you may need to submit medical records or a letter from a healthcare provider that confirms your disability status.
For income verification, you may be asked to provide tax returns, pay stubs, bank statements, or other financial documents that demonstrate your total annual household income falls below the required threshold. This threshold is set at $25,328 for 2023 claims and $26,219 for 2024 claims.
To prove your rent payments, you may need to provide rental agreements or leases, canceled checks, money order receipts, or other documentation that shows you have paid rent in Iowa at a property that pays property tax.
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Organisations that can help with applications
Iowa's Rent Reimbursement program is administered by the Iowa Department of Health and Human Services. The application for rent reimbursement can be submitted online. The online application will explain how to submit proof of eligibility.
If you are 60 years old or older, you may find help by accessing LifeLong Links: Iowa's Aging and Disability Resource Center. You can contact them by calling 1-866-468-7887 or by visiting their website. You may also contact Targeted Case Management at 515-725-3350. These organizations can help you apply, but they cannot tell you the status of your claim. Applications can take up to 90 days for an eligibility determination to be made.
For all other questions or concerns, please contact the Iowa HHS Rent Reimbursement Unit at 515-420-6077. Some Community Action Agencies or organizations are able to assist with filling out an application. Please check to see if your county is listed below:
- Northeast Iowa Community Action Corporation serves in Northeast Iowa counties: (563) 382-8436
- Upper Des Moines Opportunity, Inc. serves Northern Iowa counties: (712) 859-3885, (800) 245-6151
- Mid-Sioux Opportunity, Inc. serves Northwest Iowa counties: (712) 786-2001
- New Opportunities, Inc. serves Western Iowa counties: (712) 792-9266
- Mid-Iowa Community Action, Inc. serves the Central Iowa counties: (641) 752-7162
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Contact details for Iowa HHS Rent Reimbursement Unit
The Iowa Department of Health and Human Services administers the state's Rent Reimbursement program. Low-income Iowans aged 65 and above or low-income disabled adults may be eligible for partial reimbursement of their rent.
The Iowa HHS Rent Reimbursement Unit can be contacted at 515-420-6077 for any questions or concerns. Applications for reimbursement can be submitted online, and the website provides information on the proof of eligibility required to support the claim.
If you need help with your application, you can contact the following organizations:
- Targeted Case Management: 515-725-3350.
- LifeLong Links: Iowa's Aging and Disability Resource Center: 1-866-468-7887.
- Northeast Iowa Community Action Corporation: (563) 382-8436.
- Upper Des Moines Opportunity, Inc.: (712) 859-3885 or (800) 245-6151.
- Mid-Sioux Opportunity, Inc.: (712) 786-2001.
- New Opportunities, Inc.: (712) 792-9266.
- Mid-Iowa Community Action, Inc.: (641) 752-7162.
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Frequently asked questions
Low-income Iowans aged 65 or older or low-income disabled adults may be eligible for a partial reimbursement of their rent.
For 2023 claims, the total annual household income must be less than $25,328. For 2024 claims, this increases to $26,219.
You can apply online using any device that connects to the internet. You will need to verify your identity, disability, income, and rent paid. Applications can take up to 90 days for an eligibility determination to be made.
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