Rent-A-Center Furniture: What's Covered After Purchase?

does rent a center have warranty after purchase furniture

Rent-A-Center offers a range of lease options for furniture and other home goods, with flexible payment plans and the ability to upgrade items. The company provides delivery, setup, and maintenance services for its products, ensuring a stress-free experience for customers. Additionally, Rent-A-Center offers a Liability Damage Waiver (LDW) to protect customers from theft, natural disasters, or damage. While the LDW is optional, it provides peace of mind by covering unexpected events. In terms of warranties, Rent-A-Center includes product service and repairs at no additional charge, as long as the lease agreement is in good standing. This means that if a rented item requires repair, the company will provide a comparable loaner item at no cost while the original is being serviced.

Characteristics Values
Warranty Rent-A-Center offers the Liability Damage Waiver (LDW) as an optional add-on to protect against theft, fire, lightning, flooding, and other natural disasters. Without LDW, customers are responsible for repair/replacement costs.
Rental Agreement Customers can rent-to-own furniture, appliances, computers, and electronics without credit. The agreement includes flexible payment options and the ability to upgrade items.
Delivery and Setup Rent-A-Center provides free delivery and setup for rent-to-own items during regular business hours at a convenient date and time. They also offer demonstrations and remove product packaging.
Repairs and Loaner Items Rent-A-Center provides product service and repairs at no additional charge for items under the rental agreement. If off-site repairs are needed, they provide comparable loaner items at no cost.
Payment Flexibility Customers can freeze or stop payments without penalty or interest. They can also choose to purchase items early and save on the total lease cost. Payments can be made through various methods, including ACH, credit/debit cards, prepaid cards, and cash at select retailers.

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Rent-A-Center's Worry-Free Guarantee

Renting furniture and appliances can be stressful, but Rent-A-Center's Worry-Free Guarantee is designed to make the process as easy and convenient as possible. The guarantee includes delivery, setup, and services, all at no additional charge. Here's how it works:

Delivery and Setup

Rent-A-Center offers free delivery and setup for your rented items during regular business hours, at a date and time that works for you. They will call ahead to confirm the delivery time and details, and once the team arrives, they will set up the merchandise, inspect it, and provide a quick demonstration. They will even remove the product packaging so you don't have to worry about any trash.

Loaner Items

If your rented item needs repair, Rent-A-Center will provide you with a comparable loaner item at no additional cost while your original item is being serviced. This ensures that you can continue using a functional product without any extra hassle or expense.

Flexible Payment Options

The Worry-Free Guarantee offers three flexible payment options to choose from, allowing you to select the one that best suits your needs and budget. You also have the option to freeze or stop payments if needed without penalty or interest. Simply return the item and pick up where you left off when you're ready to start again.

Upgrades

With the Worry-Free Guarantee, you can upgrade your rented items at any time. Whether you need a larger mattress or a bigger HDTV, you can conveniently switch to a different product without any hassle. Additionally, if you decide to purchase the item you're renting, you can take advantage of early purchase options described in your agreement, which can save you money compared to the total cost of the lease.

Liability Damage Waiver (LDW)

Rent-A-Center also offers an optional Liability Damage Waiver (LDW) that provides protection in case your rental product is stolen or damaged by a natural disaster, fire, smoke, lightning, flooding, or other acts of nature. By adding LDW to your rental agreement, you can pass the responsibility of repairing or replacing the item to Rent-A-Center for a small fee, giving you extra peace of mind.

With Rent-A-Center's Worry-Free Guarantee, you can rent furniture, appliances, electronics, and computers without the usual stress and worries. Their comprehensive customer service aims to make your renting experience as smooth and enjoyable as possible.

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The Liability Damage Waiver (LDW)

A Liability Damage Waiver (LDW), also known as a Collision Damage Waiver (CDW) or Loss Damage Waiver, is an option included in a car rental agreement. When renting a car, the rental company may offer an LDW, which waives their right to pursue compensation from the renter if the vehicle is damaged or stolen. This is not to be considered car insurance, but rather a modification to the basic rental contract.

The LDW provides peace of mind and protection from financial liability in the event of an accident. It covers accidental damage and towing a damaged vehicle, as long as the renter complies with the rental contract. The LDW also covers theft, vandalism, loss of use, and liability, although there may be deductibles and limits on the amount covered. The cost of an LDW varies based on car type and location but tends to be relatively low.

In some countries, it is legally required to include an LDW in the basic car rental rate. Some rental companies also offer liability insurance and towing charge coverage. When a customer does not opt for an LDW and a rented car is stolen or damaged, the customer must pay the full cost of repair, plus administrative charges and, in some cases, loss of use.

Credit card companies may also offer coverage for rental cars, including collision damage, theft, vandalism, and more, although this varies by company and card type.

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Rent-to-own options

Rent-A-Center provides a Worry-Free Guarantee, which includes delivery, setup, and services. There are no additional charges, and if a loaner item is required during repairs, it is provided at no extra cost. Rent-A-Center also allows you to freeze or stop payments without penalty or interest. You can upgrade to a different product at any time and choose from flexible payment options.

Rent One offers flexible purchase options for all credit types, with no credit checks required. They provide flexible payment plans ranging from 9 to 24 months, allowing you to acquire name-brand furniture, mattresses, appliances, and electronics at affordable prices.

Aaron's and Bestway also provide rent-to-own options for furniture, electronics, and appliances, with Bestway including computers in their offering as well. These companies allow you to access and own desired household items without the traditional financing barriers.

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Payment options

Rent-A-Center offers a range of payment options for its rent-to-own furniture, appliances, electronics, and computers. The company's Worry-Free Guarantee promises a stress-free shopping experience, allowing customers to select from three flexible payment options without the need for credit.

Firstly, customers can set their own payment schedule, free from long-term commitments. This means that payments can be frozen or stopped temporarily without penalty or interest. To do so, customers simply return the item and can restart the agreement later, with Rent-A-Center retaining payment records for two years.

Secondly, Rent-A-Center offers small payments for big-brand items. This option does not require credit, allowing customers to obtain quality goods even with less-than-perfect credit.

Thirdly, Rent-A-Center works with customers facing financial difficulties. The company will collaborate with customers as long as they communicate their situation and keep payments active.

In addition to these payment options, Rent-A-Center provides delivery, setup, and services at no additional charge. Customers can also upgrade their items at any time by returning the current product and opening a new agreement for another model.

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Delivery, setup, and services

Rent-A-Center offers a comprehensive worry-free shopping experience with its Delivery, Setup, and Services package included with every purchase. This means that you don't have to lift a finger, as they will deliver and set up your rented items at a date and time that suits you. They will also show you how to use the item and provide a quick demonstration.

The Rent-A-Center team will call on the day of delivery to confirm the time, address, and items for delivery. Once they arrive, they will set up the merchandise, inspect it, and remove the packaging when they leave.

In addition to delivery and setup, Rent-A-Center also offers a range of services to make your experience stress-free. These include:

  • Loaner items at no additional charge while your original item is being serviced or repaired.
  • The option to freeze or stop payments without penalty or interest if you need to tend to other matters.
  • The ability to upgrade to a different product at any time, such as a larger mattress or a bigger HDTV.
  • Liability Damage Waiver (LDW), an optional add-on that protects you from liability if your rental product is stolen or damaged by a natural disaster, fire, smoke, lightning, flooding, or other acts of nature.

With Rent-A-Center's Worry-Free Guarantee, you can rest assured that your rent-to-own experience will be easy and convenient, allowing you to focus on enjoying your new items.

Frequently asked questions

Yes, Rent-A-Center offers a warranty on furniture after purchase. The company provides a Worry-Free Guarantee, which includes delivery, setup, and services for rent-to-own furniture. Additionally, they offer the Liability Damage Waiver (LDW) as an optional add-on to protect against theft, fire, lightning, flooding, and other natural disasters.

The Worry-Free Guarantee covers delivery, setup, and services for rent-to-own furniture. If your rented furniture needs repair, Rent-A-Center will provide a comparable loaner item at no additional charge while the original item is being serviced.

The LDW is an optional add-on that protects your rented furniture from theft, fire, lightning, flooding, and other natural disasters. It can be added to your rental agreement at any time by calling or visiting any Rent-A-Center location.

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