Luna Harper
Rusty Wallace Ford is a Ford dealership located in Dandridge, TN. They offer a comprehensive selection of new Ford models and budget-friendly used cars, as well as car loans and Ford leases. In addition to sales, they also provide vehicle service and maintenance, including oil changes, tire rotations, and recall repairs. While reviews for their service department are mixed, they have received positive ratings from customers on platforms such as CARFAX and Kelley Blue Book. However, there is no explicit mention of vehicle rental services offered by Rusty Wallace Ford in Dandridge, TN.
| Characteristics | Values |
|---|---|
| Name | Rusty Wallace Ford |
| Location | 134 Sharon Drive, Dandridge, TN 37725 |
| Phone Number | (865) 940-1590 |
| Services | Sales, Service, and Maintenance |
| Vehicle Types | New and Used Ford Models, Budget-Friendly Options |
| Financing | Car Loans and Ford Leases |
| Online Services | Vehicle Purchase, Test Drive, and Delivery |
| Customer Reviews | Varied, Overall Positive |
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What You'll Learn
Rusty Wallace Ford in Dandridge, TN has a service center
Rusty Wallace Ford in Dandridge, TN, is a trusted car dealership and service center. The company provides a comprehensive range of services to customers in Dandridge, Knoxville, Sevierville, Morristown, Newport, and Jefferson City. Whether you're looking to buy a new or used vehicle or need maintenance and repairs for your current car, Rusty Wallace Ford can help.
The dealership offers a wide selection of new Ford models and budget-friendly used cars, and their experienced sales team is dedicated to helping you find your dream vehicle. They also provide car loans and Ford leases, making it easier for customers to afford their desired cars.
The service center at Rusty Wallace Ford is equipped to handle various vehicle needs. Their team of techs is knowledgeable and skilled in maintaining and servicing Ford vehicles, ensuring your car receives the care it needs to perform optimally. From oil changes and tire rotations to more complex repairs, they are committed to providing high-quality service.
While reviews of Rusty Wallace Ford's service center are mixed, with some customers expressing dissatisfaction, others have praised the center for their efficient, courteous, and friendly service. The center has a rating of 4.4 out of 5 stars on CARFAX, indicating that a significant number of customers have had positive experiences.
Whether you're in the market for a new vehicle or need maintenance on your current car, Rusty Wallace Ford in Dandridge, TN, is a one-stop shop. Their commitment to providing an ultimate dealership experience, combined with their range of services, makes them a trusted choice for many car owners in the area.
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The dealership offers new and used vehicles
Rusty Wallace Ford in Dandridge, Tennessee, is a dealership that offers both new and used vehicles. They strive to provide the best vehicles and services to their customers. Their experienced sales and service staff are available to help customers find and maintain their dream vehicles. The dealership offers a comprehensive selection of new Ford models, as well as budget-friendly used cars. They also provide car loans, Ford leases, and a range of other financial options to make vehicle ownership more accessible.
The dealership's website invites prospective buyers to fill out a quick credit application, after which their team will work with the customer to find the right vehicle that fits their budget and preferences. They also offer Ford Commercial Vehicles, which are designed for customers with specific job-related needs. These vehicles are engineered to withstand the demands of everyday work duties.
Rusty Wallace Ford is committed to building a lifelong partnership with its customers. They aim to not only help customers find the right vehicle but also to preserve the performance, safety, reliability, and long-term value of their purchases. The dealership provides a high-quality service experience, with seasoned professionals ready to answer any questions and address any concerns.
While the dealership primarily focuses on sales, they also offer vehicle servicing and maintenance. Their service department has received mixed reviews, with some customers praising their efficiency, honesty, and friendliness, while others have expressed dissatisfaction with their experiences. It is recommended to contact the dealership directly to learn more about their specific offerings and to clarify whether they offer rental vehicles.
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Customers can request a price quote
Rusty Wallace Ford, a local Ford dealer in Dandridge, TN, offers a range of services, including vehicle sales, servicing, and repairs. While there is no explicit mention of vehicle rentals, customers can request a price quote for various services and purchases.
When it comes to purchasing a vehicle, Rusty Wallace Ford provides an extensive selection of new Ford models and used cars to suit different budgets. Customers can request a price quote for their desired vehicle by contacting the sales team directly or through the website. The dealership also offers car loans and Ford leases, providing flexibility for customers.
In terms of servicing and maintenance, Rusty Wallace Ford has a dedicated service center. Customers can bring their vehicles for regular maintenance, repairs, or to address specific issues. The service department has received mixed reviews, with some praising the honesty and efficiency of the staff, while others have expressed dissatisfaction with their experiences. It is recommended to contact the service department directly to discuss any issues and obtain a price quote for the necessary services.
Additionally, Rusty Wallace Ford offers a range of vehicle-related services, such as oil changes, tire services, and battery checks. These services may be included in maintenance packages or offered individually. Customers can inquire about specific services and request price quotes by contacting the service department or visiting the dealership in person.
Overall, Rusty Wallace Ford strives to provide a comprehensive dealership experience, catering to the needs of Ford vehicle owners and those seeking to purchase a new or used car. By contacting the relevant departments or visiting the showroom, customers can obtain price quotes and make informed decisions about their vehicle purchases and maintenance.
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The dealership provides car loans and leases
Rusty Wallace Ford in Dandridge, TN, is a dealership that offers a wide range of services, including car loans and leases. Whether you're looking for a new or pre-owned vehicle, their experienced sales team is committed to helping you find the right one. They offer a comprehensive selection of new Ford models and budget-friendly used cars to suit a variety of preferences and budgets.
The dealership understands that purchasing a vehicle is a significant investment, and their team is dedicated to making the process as smooth and stress-free as possible. By offering car loans and leases, they provide customers with flexible financing options to make their dream vehicle more accessible. Their quick credit application process allows them to work closely with customers to find a vehicle that aligns with their financial situation.
The dealership's commitment to its customers extends beyond the initial purchase. They strive to build lifelong partnerships, ensuring that your vehicle remains in optimal condition throughout your ownership. Their service and maintenance team is equipped to handle a range of automotive needs, from routine maintenance to more complex repairs.
Rusty Wallace Ford's service centre is highly regarded, with many customers praising the team's honesty, efficiency, and expertise. Their mechanics are trusted to provide accurate diagnoses and repairs, ensuring that your vehicle is well-maintained and safe on the road. The dealership is also committed to providing opulent service experiences, ensuring that customers feel valued and appreciated.
By offering car loans and leases, Rusty Wallace Ford in Dandridge, TN, empowers customers to make informed decisions about their vehicle purchases. Their dedicated team guides customers through the entire process, ensuring they understand their financing options and find a vehicle that meets their needs and budget. With a focus on customer satisfaction, the dealership strives to build long-term relationships, ensuring a positive dealership experience from start to finish.
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Reviews of the dealership are mixed
Rusty Wallace Ford in Dandridge, TN, has received mixed reviews from customers. While some customers have praised the dealership for its excellent service, others have expressed dissatisfaction with their experiences.
One verified customer gave the dealership a positive review, stating that the service department was great, with nice, honest people and an awesome diesel mechanic. They also mentioned that they fully trust the dealership and appreciate that they are told what is wrong with their vehicle without any pressure to perform unnecessary repairs. Another verified customer, Robin, shared a similar experience, praising the staff for their efficiency, courtesy, and friendliness.
However, there are also negative reviews from customers who have had less than satisfactory experiences with Rusty Wallace Ford. One customer complained about their experience with the service department, stating that they were disappointed that they did not check the air pressure in their tires until after they had driven off the lot. Another customer expressed frustration with their multiple visits to the dealership to get a factory recall issue fixed, as well as the disrespectful treatment they received from certain staff members. This customer stated that their opinion of the dealership had changed from good to very dissatisfied.
Other reviews mention issues with the dealership's service, including a failure to perform promised repairs and not having the necessary parts in stock for appointments. These mixed reviews highlight the varied experiences that customers have had with Rusty Wallace Ford in Dandridge, TN. While some have appreciated the dealership's honest and efficient service, others have been disappointed with the quality of service and the need for multiple visits to resolve issues.
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