Elijah Grant
United Rentals, Inc. is an American equipment rental company, founded in 1997, that offers general, aerial, and specialty rentals to a diverse customer base that includes construction and industrial companies, utilities, municipalities, government agencies, independent contractors, and homeowners. The company has a global presence, with rental locations in North America, Europe, Australia, and New Zealand, and is committed to sustainability, ethical governance, and community partnerships. United Rentals provides equipment for various industries, including construction, sports and entertainment, and drone services, and offers additional services such as equipment sales, servicing, safety training, and rental protection plans.
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What You'll Learn
- United Rentals offers rental services to homeowners and businesses
- The company provides a range of equipment, including used machinery
- Customers can rent equipment online, in-store, or via the United Rentals app
- United Rentals offers rental protection for accidental damage or theft
- The company provides 24/7 customer service and support for its rental services
United Rentals offers rental services to homeowners and businesses
United Rentals is the world's largest rental equipment company, providing a range of equipment to support customers' sustainability goals. The company offers rental services to both businesses and homeowners. With over 1,600 locations worldwide, United Rentals has a vast inventory of equipment for various projects.
United Rentals provides general, aerial, and specialty rentals. Their equipment includes trucks, aerial work platforms, forklifts, earth movers, compressors, and homeowner equipment like portable radios and wood and composite matting. The company also rents equipment for trench safety, power and HVAC, and tool solutions. They offer new and used equipment sales, servicing, and safety training.
United Rentals' customer base includes construction and industrial companies, utilities, municipalities, and homeowners. The company is committed to providing top-quality, well-maintained equipment and offers 24/7 customer service to keep projects running smoothly. They also provide rental protection through the Rental Protection Plan (RRP), reducing customer costs in the event of accidental damage or theft.
United Rentals has a user-friendly mobile app that allows customers to request pick-ups, find equipment locations, and rent from their inventory conveniently. The company also provides onsite services, including emergency response, and services equipment they didn't rent or sell. With their wide range of equipment and services, United Rentals caters to diverse customer needs, ensuring efficient and successful project completion.
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The company provides a range of equipment, including used machinery
United Rentals is an American equipment rental company with the largest fleet in the world, comprising approximately 4,700 classes of equipment. The company provides a range of equipment, including used machinery, to a diverse customer base that includes construction and industrial companies, utilities, municipalities, and even homeowners.
United Rentals offers both general and specialty rentals, with options for aerial work platforms, forklifts, material handling, earthmoving, and more. They also provide equipment for specific industries, such as sports and entertainment, drone services for job site scoping, and radio rentals for portable communication solutions.
The company's used equipment offerings come from top manufacturers and are professionally maintained, ensuring reliable operating conditions. Customers can purchase this equipment with confidence, knowing that it is guaranteed by United Rentals. The company also offers new equipment sales, servicing, and safety training to support their customers' needs.
United Rentals has a vast network of locations, with a presence in North America, Europe, Australia, and New Zealand. Their online catalog allows customers to conveniently search for equipment by emission levels, supporting their sustainability goals. The United Rentals Mobile App further enhances the rental experience, enabling users to request pick-ups, locate equipment, and browse the extensive inventory from the convenience of their mobile devices.
With their commitment to providing a wide range of equipment options, United Rentals helps customers manage their worksite efficiently, offering 24/7 customer service and expertise to keep projects on schedule and within budget.
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Customers can rent equipment online, in-store, or via the United Rentals app
United Rentals offers customers a range of options to rent equipment. Customers can rent equipment online, in-store, or via the United Rentals app.
The United Rentals website provides an online catalog of equipment for customers to browse and select from. The catalog includes emission levels for each piece of equipment, allowing customers to support their sustainability goals. Customers can also request a physical catalog online or by calling the customer care center.
In-store, customers can rent equipment from any of United Rentals' 1,625 locations worldwide. These stores carry a range of common and specialized equipment, including aerial, trench safety, pump, power & HVAC, and heavy machinery.
The United Rentals mobile app offers a convenient way to rent equipment on the go. The app provides 24/7 access to the world's largest equipment rental fleet, allowing customers to browse, reserve, and rent equipment from their phones or tablets. The app also enables customers to track equipment delivery, submit service requests, view and pay invoices, and manage multiple jobsites.
Additionally, the app offers features such as equipment tracking, utilization monitoring, and leniency windows, which help customers optimize their rental costs and improve consumption management. The app's intuitive design and quick actions make it efficient and easy to use, providing a seamless rental experience for customers.
Overall, United Rentals provides customers with flexible and accessible options for renting equipment, whether it's through their online catalog, extensive network of stores, or user-friendly mobile app.
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United Rentals offers rental protection for accidental damage or theft
United Rentals is an American equipment rental company, offering a wide range of equipment for various industries. The company provides equipment for construction, industrial companies, utilities, municipalities, and even homeowners. In addition to rentals, United Rentals also offers new and used equipment sales, servicing, and safety training.
Working in challenging conditions increases the risk of accidental damage to equipment. United Rentals offers a Rental Protection Plan (RPP) to provide added coverage for accidental damage or theft of rental equipment and vehicles. This plan reduces customers' out-of-pocket expenses if something unexpected happens.
The RRP is not insurance, but it is available as an additional charge when renting equipment. It offers a damage waiver that limits the customer's financial responsibility for damage to or theft of the equipment. For example, for passenger vehicle rentals, customers are responsible for costs exceeding $7,500 per rental period for losses due to theft or damage.
United Rentals also provides 24/7 customer care support to address any issues with rental equipment. The company is committed to helping customers keep their projects running smoothly and efficiently. With their large inventory and comprehensive services, United Rentals is a reliable partner for businesses and individuals alike.
United Rentals offers a range of services, including radio, sports and entertainment, drone, and matting services. The company also provides equipment maintenance, repairs, and inspections, ensuring that customers have the support they need to keep their operations running smoothly.
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The company provides 24/7 customer service and support for its rental services
United Rentals is an American equipment rental company with about a 16% market share in North America as of 2022. It is the largest rental fleet in the world, with approximately 4,700 classes of equipment, and a total of 1,625 locations worldwide. The company offers a wide range of rental services, including general, aerial, and specialty rentals, to a diverse customer base that includes construction and industrial companies, utilities, municipalities, and even homeowners.
United Rentals is committed to providing exceptional 24/7 customer service and support for its rental services. The company's customer care representatives are always available to answer calls and emails, ensuring that customers can get the assistance they need at any time. Additionally, United Rentals offers emergency repair services around the clock. Their experts are on call 24/7 to handle unplanned repairs for various types of equipment, including engines, transmissions, pumps, electrical systems, and more.
The company also provides a convenient mobile app that enables customers to manage their rentals efficiently. With the United Rentals Mobile App, customers can request a pick-up, track their equipment, and browse and rent from their extensive inventory at any time of day or night. The app enhances the customer experience by providing quick responses and streamlining rental processes.
United Rentals also offers a Supplier Diversity Program, which encourages minority, woman, and veteran-owned businesses to become suppliers. This program reflects the company's commitment to inclusivity and supporting diverse suppliers while ensuring that they meet high standards for sustainability, safety, and regulatory compliance.
Furthermore, United Rentals provides rental protection through its Rental Protection Plan (RPP). This plan offers customers peace of mind by reducing their financial burden in the event of accidental damage or theft of rented equipment and vehicles. The company also offers the United Guard™ Extended Warranty Program for added protection on new and used equipment.
With its vast inventory, commitment to customer support, and convenient services, United Rentals ensures that its customers can access the equipment they need while receiving assistance promptly. The company's 24/7 availability and comprehensive range of services set it apart in the equipment rental industry.
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Frequently asked questions
No, United Rentals offers general, aerial, and specialty rentals to a diverse customer base that includes construction and industrial companies, utilities, municipalities, government agencies, independent contractors, and homeowners.
United Rentals offers approximately 3,800 to 4,800 classes of equipment for rent, including portable radios, movie production equipment, drones, wood and composite matting, and heavy machinery.
United Rentals accepts cash payments for rentals at most of its stores. The company also offers a Rental Protection Plan (RPP) that covers accidental damage or theft of rental equipment and vehicles.
