Maya Chen
Rent the Runway is a clothing subscription service that offers customers access to a variety of designer styles for a flat monthly price. The service promises fast shipping, with most subscription orders arriving within 2-3 business days and some orders arriving on the same day, depending on the zip code. Members with a 5-item or 10-item plan can expect to receive their orders within 3 business days, while purchases will arrive within 2-5 business days. To ensure timely delivery, orders must be placed before 3 pm ET Monday through Friday for same-day shipping. The rental period includes arrival and return dates, so it is recommended to select a delivery date 1-2 days before your plans to account for any potential delays.
| Characteristics | Values |
|---|---|
| Delivery time in NYC | 1-2 days |
| Delivery time in the rest of the country | 3-4 days |
| Delivery time for international travel | N/A |
| Shipping time for subscription orders | 2-3 business days |
| Shipping time for purchases | 2-5 business days |
| Shipping time for 4-item membership | 2 days |
| Shipping time for 8-item membership | Same day |
| Shipping time for 16-item membership | Same day |
| Shipping time for 10-item membership | 3 business days |
| Shipping time for 5-item membership | 3 business days |
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What You'll Learn
Shipping time varies by location
Shipping times for Rent the Runway orders vary by location. The company offers a variety of shipping options, including standard shipping and expedited shipping, with the latter being available for an additional fee. Same-day delivery is also available in select zip codes.
For those who opt for standard shipping, the time it takes for an order to arrive can depend on several factors, including the delivery location and the day of the week the order is placed. Orders placed before 3 pm ET Monday through Friday will ship the same day. However, if an order is placed after this time, it may take an extra day or two for processing before it is shipped.
In general, members with a 5-item or 10-item plan can expect to receive their orders within 3 business days. Some orders may arrive sooner, with a delivery window of 2-3 business days, and select zip codes offering same-day delivery.
It's worth noting that the rental period includes arrival and return dates, so customers are advised to select a delivery date 1-2 days before they need the items. This buffer allows for any potential shipping delays and ensures that customers have time to try on their rentals before their event.
For those in NYC, delivery time is typically 1-2 days, while the rest of the country can expect a delivery time of 3-4 days. This variation in shipping time is an important consideration for customers who are eager to receive their items promptly, especially if they have a specific event or occasion in mind.
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Same-day delivery is available in select zip codes
Rent the Runway offers same-day delivery in select zip codes. Orders must be placed before 3 pm ET Monday through Friday to be shipped the same day. The items will arrive dry cleaned and ready to wear.
Same-day delivery is a convenient option for those who need an outfit last minute or want to try on different options before a trip or event. For example, if you are travelling out of town for an event, you can select an 8-day rental period and have the delivery shipped to your destination. This way, you can try on the outfit before the event and return it after you get back home.
Rent the Runway also offers the option to select a delivery date 1-2 days before your plans to ensure that you receive an outfit that fits. A free backup size is included in every order, and you can keep the rentals until their original due date even if they arrive early.
Rent the Runway provides a convenient and flexible service, allowing you to choose when to swap items for new ones. You can decide to keep items for as long as you want or purchase them at a discount. The company also offers complimentary home pickup for returns in 34 cities and counting.
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Orders must be placed before 3 pm ET Monday-Friday to ship the same day
To ensure your Rent the Runway order is shipped on the same day, it must be placed before 3 pm ET Monday to Friday. This applies to subscription orders and purchases.
Same-day delivery is available in select zip codes. If you are in an eligible zip code, placing your order before the 3 pm ET cutoff will ensure it is delivered that same day.
If you are not in a same-day delivery zip code, your order will arrive within 2-5 business days. Subscription orders typically arrive within 2-3 business days, with some orders arriving sooner.
It is recommended that you select a delivery date 1-2 days before you need your items. This buffer allows you to try on the items and ensure they fit before your event. Additionally, deliveries may be delayed by a day due to weather events.
For urgent orders, placing your order before 1 pm EST will guarantee same-day shipping.
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Delivery times are subject to weather delays
Delivery times for Rent the Runway are typically within 2-4 business days, with some orders eligible for Saturday or same-day delivery. However, delivery times are subject to weather delays, which can cause at least a one-day delay in receiving your order.
To ensure timely delivery, it is recommended to select a delivery date 1-2 days before your planned event. Orders must be placed before 3 pm ET Monday through Friday to ship on the same day. As the delivery date approaches, Rent the Runway often narrows the delivery window, providing a more precise timeframe for arrival.
While most orders arrive within the expected timeframe, weather events can cause unforeseen delays. In such cases, customers are usually notified on the day the order was supposed to arrive, informing them of the new delivery date.
To avoid any last-minute surprises, it is advisable to opt for an 8-day rental or change your shipping address to your destination, especially if you are travelling. This way, you can ensure that your rental arrives on time, even if there are weather-related delays.
Additionally, members with a 5-item or 10-item plan can expect to receive their orders within 3 business days, while purchases may take up to 5 business days to arrive.
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Items are shipped in a reusable garment bag
When you're ready to send back your Rent the Runway items, pack the pieces you want to return into the provided reusable garment bag, along with their hangers and plastic covers. Everything will be recycled or reused by Rent the Runway. Place the pre-printed, pre-paid shipping label into the bag's outer sleeve and drop it off at a UPS store or dropbox. You can also take advantage of Rent the Runway's complimentary home pickup service, which is available in 34 cities and counting.
Rent the Runway is committed to providing fast shipping speeds. The majority of subscription orders are delivered within 2 to 3 business days, and some orders may even arrive sooner. Same-day delivery is an option in select zip codes if orders are placed before 3 pm ET Monday through Friday. Members with a 5-item or 10-item plan can expect to receive their orders within 3 business days.
It's recommended that you select a delivery date 1-2 days before your planned event to ensure that you have your outfit on time. You can also rent a backup size for free with every order. If your rental arrives early, you can keep it until the original due date.
When your rental period is over, use the included prepaid shipping label to return your items. You can also change your shipping address to your destination if you're travelling. Keep in mind that delivery times may be impacted by weather events, sometimes resulting in delays of at least one day.
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Frequently asked questions
The majority of subscription orders arrive within 2-3 business days, with some orders arriving sooner. Saturday or same-day delivery is available in select zip codes. Orders must be placed before 3 p.m. ET Monday-Friday to ship the same day.
Delivery time outside of NYC is 3-4 days.
Yes, you can receive your order a few days early. The rental period includes arrival/return dates, so you should rent your time starting a day or two before you need it.
