Noah Patel
U-Haul offers a wide range of trucks, vans, and trailers for rent at affordable rates, making it a popular choice for those looking to move house or transport items. With over 20,000 locations, U-Haul provides flexibility and convenience, allowing customers to pick up and return their rental vehicles anytime using their phones. U-Haul trucks are designed specifically for household moving, with features such as lower clearance, rounded corners, and comfort cabs, ensuring ease of loading, comfortable driving, and fuel efficiency. The company offers various trailer options, including cargo, utility, and car trailers, accommodating different-sized moves and providing protection for belongings. When renting from U-Haul, it is important to be mindful of potential additional charges for late returns and to carefully review the contract and pricing details, which include taxes, fees, and possible per-mile charges.
| Characteristics | Values |
|---|---|
| Rental options | Trucks, vans, pickups, cargo and enclosed trailers, utility trailers, car trailers, motorcycle trailers |
| Rental period | Daily, extended days |
| Rental cost | Starting at $14.95 for trailers and $19.95 for trucks |
| Additional costs | Taxes, fees, per-mile charges |
| Rental locations | 20,000+ locations |
| Rental process | Reserve online, instant pricing, pick-up and drop-off at the same location |
| Account benefits | Ability to rent, pick up, and return using a phone |
| Cancellation policy | Notify by the day before the move date |
| Age requirement | Yes |
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What You'll Learn
Reserving a U-Haul truck or trailer online
To begin the reservation process, you can use the U-Haul location finder to identify the nearest dealer and check the availability of your desired vehicle or trailer. U-Haul provides instant pricing, allowing you to compare rates and make an informed decision.
When you've found the U-Haul location that suits your needs, you can proceed with reserving your chosen truck or trailer. U-Haul offers online reservations, providing convenience and flexibility. During the reservation process, you will receive a contract outlining the terms of your rental, including the specified "Rental Due Date/Time." It is essential to review this contract carefully, as failing to return the vehicle by the specified date and time may result in additional charges.
U-Haul also offers the option to rent and manage your rental through your phone with the U-Haul Truck Share 24/7® service. This feature allows you to pick up and return your rental anytime, providing even greater flexibility. Additionally, having a U-Haul account enables you to manage your rental remotely, giving you control over your reservation.
Remember to consider the additional costs associated with your rental, such as taxes, fees, and potential per-mile charges. U-Haul offers affordable rates, with trucks starting at $19.95, and trailers starting at $14.95. However, these base rates may not include all the associated costs, so it's important to factor in these additional expenses when planning your budget.
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Picking up and dropping off the vehicle
Once you've decided on the type of vehicle and location, you can reserve your rental online or by contacting your local U-Haul representative or pickup location. Having a U-Haul account allows you to manage the entire process through your phone, including pickup and return. You can also use the U-Haul app to reserve your truck rental whenever and however you want.
When picking up the vehicle, ensure you have a copy of your contract, which serves as your receipt. If you need an additional copy, you can look up your order information. Additionally, be mindful of the specified "Rental Due Date/Time" outlined in your contract to avoid incurring additional charges for extra rental periods.
Upon returning the vehicle, you can drop it off at the same location if it's a local rental. U-Haul also offers the flexibility to return the vehicle anytime, day or night, ensuring that your moving experience is convenient and efficient.
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U-Haul account and phone app
U-Haul has an official account and phone app that allows you to manage your move efficiently and securely. The app is available on both the App Store and Google Play.
The U-Haul app allows you to get an instant quote, start, modify, or cancel your reservation, and track your orders. You can also use the app to pick up and return your rental truck, trailer, van, or pickup truck with just a few taps on your device. The app also lets you sign in with a custom profile to skip the counter and reserve in minutes.
The U-Haul app provides 24/7 support through live chat or email. You can also view frequently asked questions (FAQs) and resources to find answers to your queries. Additionally, the app helps you locate nearby U-Haul locations and view the products and services they offer.
While the app offers convenience, some users have reported issues with its performance. There have been complaints about the app being slow, buggy, and crashing during pick-up and drop-off. However, U-Haul is working on updates to improve the user experience, including enhancements to the homepage for easier order management and the inclusion of folders and categories for better organisation.
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Rental costs and fees
When renting a U-Haul for a day, there are several costs and fees to consider. Firstly, the rental cost is determined by various factors, including the size of the truck, the moving date, and the starting and ending locations. U-Haul offers a range of trucks, vans, and pickups of different sizes to accommodate different moving needs. The company also provides trailers, including cargo, enclosed, utility, car, and motorcycle trailers.
The distance of your move will significantly impact the overall cost. U-Haul offers both local and one-way moves. Local moves involve picking up and dropping off the vehicle at the same location, and they have a flat rate starting at $19.95, plus a per-mile fee. For one-way rentals, the price includes a designated mileage allowance and a predetermined number of days. Additional miles can be added at $1.00 per mile, and extra days cost $40 per day.
The rental costs can vary depending on the specific vehicle chosen. For example, there is a cost difference between renting a tow dolly and an auto transport, which could be more than $100. Additionally, U-Haul offers special rates for extended days or miles on Cargo Vans and Pickup Trucks.
Other fees to consider include an environmental fee, tax, and insurance. U-Haul also offers Safemove®, which provides accident damage, cargo protection, and medical protection. If you return the vehicle with a noticeable mess, you may be charged a cleaning fee.
To get an accurate estimate of the rental costs and fees, it is recommended to request a quote from U-Haul, which will take into account your specific needs and requirements.
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Cancelling a reservation
Cancelling a U-Haul reservation can be done in a few different ways. It is recommended that you cancel at least 24 hours prior to your reservation to avoid any penalties.
Firstly, you can cancel your reservation through the U-Haul app. Simply sign in to your account, view your reservation, and you will be directed to a button that will allow you to cancel your truck, trailer, or U-Box container booking.
Secondly, you can cancel your reservation through the U-Haul website. Log in to your account, view your reservation, and you will be able to cancel your booking in a similar way to the app.
Thirdly, you can call your local U-Haul representative or your pick-up location and inform them that you need to cancel your reservation. You can reach them at 1-800-GO-U-HAUL or use their Live Chat feature, or send an email to [email protected].
Finally, you can visit your nearby U-Haul center and speak to a representative in person. Inform them that you need to cancel your reservation, and they will assist you.
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Frequently asked questions
Truck and trailer rental rates start at \$14.95 and \$19.95, respectively. However, additional taxes, fees, and per-mile charges may apply.
You can reserve a U-Haul truck or trailer online or by visiting one of their 20,000+ locations. When reserving online, you will receive instant pricing.
You must be 18 years or older to rent a U-Haul. A valid driver's license and payment method are also required.
