Luna Harper
If you're looking for the customer service number for Enterprise, it depends on your country and the nature of your query. For Enterprise Holdings, the customer service number is 855-298-0346. However, wait times can be long, and consumers have reported dissatisfaction with this phone line. You can also contact Enterprise Holdings via email at [email protected] or reach out to the PR department at [email protected]. For Enterprise Plus Member Services, you can call or email, but the specific contact details depend on your country.
| Characteristics | Values |
|---|---|
| Customer Service Phone Number | (855) 298-0346 |
| Alternative Customer Service Phone Number | 314-512-2880 |
| Email Address | [email protected] |
| Media Inquiries Email Address | [email protected] |
| Blogger Inquiries Email Address | [email protected] |
| Operating Hours | Monday-Friday 8:00 AM-5:00 PM Central |
| Days Closed | Weekends and Holidays |
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What You'll Learn
- Enterprise Holdings customer service phone number: (855) 298-0346
- Enterprise Plus Member Services: call or email
- Enterprise Rent-A-Car: contact for answers to rental questions
- Enterprise Holdings support line: busiest on Tuesdays, quietest on Thursdays
- Enterprise Holdings email for media inquiries: [email protected]
Enterprise Holdings customer service phone number: (855) 298-0346
If you're looking for the customer service number for Enterprise Holdings, the phone number to call is (855) 298-0346. This is the best number to use to get in touch with the company, with 70% of consumers using this number to address their issues and concerns. The average hold time is up to 3 minutes, with the longest wait times on Wednesdays and Thursdays, and the shortest on Sundays. The average call time is 25 seconds.
When you call, make sure you have the following information to hand, as it may be used to identify you as a customer: first and last name, order ID or tracking number, or customer ID or account number.
If you'd prefer to contact Enterprise Holdings by email, you can reach them at [email protected]. However, it's worth noting that consumers who have contacted the company by phone have reported dissatisfaction with the level of service provided.
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Enterprise Plus Member Services: call or email
If you are an Enterprise Plus member, you can contact member services by phone or email. The phone number to call depends on the country you are calling from.
The general Enterprise Holdings customer service number is (855) 298-0346. 70% of consumers have used this number to address their issues and concerns. The average hold time is up to 3 minutes, with the longest wait times on Wednesdays and Thursdays, and the shortest on Sundays. You may be asked for the following information to identify yourself as a customer: first and last name, order ID or tracking number, or customer ID or account number. The best email to contact Enterprise Holdings is [email protected].
If you are a consumer, there is no dedicated email address for you to contact Enterprise Holdings. However, you can reach out to the PR department at [email protected] or the blogger relations team at [email protected]. You can also message the company on social media platforms such as Facebook, LinkedIn, or Instagram.
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Enterprise Rent-A-Car: contact for answers to rental questions
If you have any questions about your rental with Enterprise Rent-A-Car, there are several ways to get in touch with their customer service team.
Firstly, you can call them. The best phone number to reach Enterprise Holdings is (855) 298-0346. This number has been used by 70% of consumers to address their issues and concerns. The average hold time is up to 3 minutes, with the longest wait times on Wednesdays and Thursdays, and the shortest on Sundays. You may be asked for your first and last name, order ID or tracking number, or customer ID or account number to identify yourself as a customer. Alternatively, you can call 314-512-2880.
You can also contact Enterprise Plus Member Services by phone or email. If you are calling from outside the country, make sure to use the phone number that corresponds to your location.
In addition, you can reach out to Enterprise Holdings via email at [email protected]. However, this is not a consumer email address; it is for media and blogger inquiries. For consumer inquiries, you can use social media platforms and message the company on Facebook, LinkedIn, or Instagram.
If you have questions about a toll or a violation, you can fill out the Proof of Payment form on the Enterprise website, and a customer service representative will respond to your inquiry within two business days.
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Enterprise Holdings support line: busiest on Tuesdays, quietest on Thursdays
If you're looking to contact Enterprise Holdings customer support, you may want to consider the best time to call to avoid long hold times. According to some sources, the Enterprise Holdings support line is busiest on Tuesdays and quietest on Thursdays.
The Enterprise Rent-A-Car customer service phone number is 1-800-264-6350, and it is available toll-free, 24 hours a day, 7 days a week. The average hold time is around 2-3 minutes, with the longest wait times on Tuesdays and the shortest on Thursdays. However, it's important to note that the day with the highest call volume is not necessarily the day with the longest hold times. Companies like Enterprise Rent-A-Car staff their call centers based on the time of day and day of the week, so you may experience shorter wait times during busy periods.
The best time to call is when there is a combination of lower call volume and shorter wait times. While Tuesday is the busiest day in terms of call volume, Monday averages 43% more phone calls than Sunday, the day with the lowest call volume. Therefore, if you're looking for the shortest hold times, it may be best to avoid calling on Mondays and Tuesdays.
To skip the hold time altogether, you can use the GetHuman Phone service. This free service can dial, navigate the phone menu, wait on hold, and even talk to customer service for you. They will notify you when a representative is on the line, so you can take over the call when you're ready. Alternatively, you can use the chat feature on the Enterprise website, which is available Monday through Friday from 8:00 AM to 5:00 PM Central Time.
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Enterprise Holdings email for media inquiries: [email protected]
If you are looking to contact Enterprise Holdings customer service, the phone number to call is 855-298-0346. This is the best number to use, with 70% of consumers using this number to address their issues and concerns. The average hold time is up to 3 minutes, with the longest wait times on Wednesdays and Thursdays, and the shortest on Sundays. The average call time is 25 seconds. When calling, be prepared to provide information to identify yourself as a customer, such as your first and last name, order ID or tracking number, or customer ID or account number.
Alternatively, if you are a member of the media, you can reach out to the Enterprise Holdings PR department via email at [email protected]. Bloggers can contact the company at [email protected]. For consumer inquiries, you can use social media platforms and message the company on Facebook, LinkedIn, or Instagram.
It is worth noting that consumers who contact Enterprise Holdings are mostly dissatisfied, with the company's customer service receiving a rating of 1.3 out of 5. Common complaints include dirty and smoked-in rental cars, issues with billing and tolls, and poor roadside assistance.
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Frequently asked questions
The best phone number to call Enterprise Holdings is (855) 298-0346.
While there is no dedicated consumer email address, you can contact the PR department at [email protected] or reach out to the company on social media platforms such as Facebook, LinkedIn, or Instagram.
The average hold time is up to 3 minutes, with the longest wait times on Wednesdays and Thursdays, and the shortest on Sundays.
Before calling, make sure you have your first and last name, order ID or tracking number, customer ID, or account number ready.
