Luna Harper
Rent-A-Center offers a range of products for rent, including washing machines, under a lease agreement. While they do not offer extended warranties as a prohibited item, they do provide a Liability Damage Waiver (LDW) as an optional add-on to protect against theft, fire, lightning, flooding, and other natural disasters. Additionally, their Worry-Free Guarantee includes free product services and repairs, ensuring that leased items are maintained while on rent. This means that if a washing machine breaks down, they will repair it at no cost or provide a comparable loaner item until the original is fixed or replaced.
| Characteristics | Values |
|---|---|
| Warranty | Rent-A-Center offers the Liability Damage Waiver (LDW), an optional add-on to your rental agreement that protects you from liability in the event your rental product is stolen or damaged by a natural disaster, fire, or smoke. |
| Cost | LDW costs a small fee with each rental payment, which is approximately 10% of your rental payment. |
| Coverage | LDW covers a wide range of unexpected events, such as theft, fire, lightning, flooding, and other natural disasters. It does not cover loss or damage from carelessness. |
| Eligibility | LDW protection is available to all customers with a current agreement, except in California. |
| Repairs | Rent-A-Center offers product service and repairs at no additional charge if your agreement is in good standing. If the item cannot be repaired, they will replace it. |
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What You'll Learn
Rent-A-Center's Worry-Free Guarantee
Rent-A-Center offers a Worry-Free Guarantee, which includes a range of benefits to provide customers with a stress-free and convenient renting experience.
Firstly, the Worry-Free Guarantee allows customers to rent-to-own appliances, electronics, computers, and furniture without the need for credit checks. This means that even if you don't have a good credit score, you can still access these products. Rent-A-Center offers flexible payment options, allowing customers to choose a payment schedule that suits their budget, including weekly, bi-weekly, semi-monthly, or monthly payments.
Another key benefit of the Worry-Free Guarantee is the delivery and set-up service. Rent-A-Center delivers and sets up your rented items at no extra cost, during regular business hours, and at a time that is convenient for you. They will also remove the product packaging, so you don't have to worry about disposal.
The Guarantee also includes a product service and repair benefit. If your rented item requires service or repair during the lease term, Rent-A-Center will repair it at no additional cost. You simply need to call your nearest location to schedule a service visit. If the item needs to be repaired off-site, Rent-A-Center will provide you with a comparable loaner item at no extra charge until your original product is fixed.
Additionally, the Worry-Free Guarantee offers easy returns. If you need to stop payments or freeze your lease agreement, you can return the item to a Rent-A-Center location or schedule a pickup. For model upgrades, you can return your current product and open a new agreement for the new model.
Finally, Rent-A-Center also offers an optional Liability Damage Waiver (LDW) to provide extra protection for your rented items. The LDW covers theft, fire, lightning, flooding, and other natural disasters. By opting into the LDW, you can have peace of mind knowing that you won't be responsible for the full cost of repairing or replacing your rented items in these unexpected events.
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Product service and repairs
Rent-A-Center offers product service and repairs as part of its Worry-Free Guarantee. This means that if you rent an appliance, such as a washing machine, and it breaks down, Rent-A-Center will repair it at no cost to you. This includes issues such as squeaks, leaks, or malfunctions. If the item needs to be repaired off-site, Rent-A-Center will provide a comparable loaner item at no additional charge.
To initiate a repair, simply call your nearest Rent-A-Center location, and they will schedule a service visit as soon as possible. Once the service professional arrives, they will determine if the item is eligible for repair. If so, they will fix the item on-site. If the item needs to be repaired in the store, they will provide you with a loaner item and then return the repaired item to you at a later date.
It is important to note that Rent-A-Center does not offer extended warranties as part of its services. However, they do provide a Liability Damage Waiver (LDW) as an optional add-on to your rental agreement. The LDW protects you in the event that your rental product is stolen or damaged by a natural disaster, fire, smoke, lightning, flooding, or other acts of nature. It does not cover loss or damage due to carelessness. The cost of the LDW varies by state but is typically around 10% of your rental payment.
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Liability Damage Waiver (LDW)
Rent-A-Center offers the Liability Damage Waiver (LDW) as an optional add-on to your rental agreement. It protects you from liability if your rental product is stolen or damaged by a natural disaster, fire, smoke, lightning, flooding, or other acts of nature. Without the LDW, you will be responsible for the cost of repairing or replacing the merchandise.
The LDW is available to all customers with a current agreement, except in California. It typically costs 10% of your rental payment, though this may vary by state, so it is best to ask a store associate for your state's pricing. For example, if your monthly rental payment is $135.00, then your LDW rate is $13.50 (plus tax) per month.
You can add the LDW to your agreement at any time by calling or visiting any Rent-A-Center location and speaking with a store associate. It can also be cancelled at any time without any fees or penalties.
If your product is damaged, Rent-A-Center will attempt to repair it. If your product is stolen, you will need to provide a police report.
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Rental agreement
Rent-A-Center offers a range of products for lease, including appliances such as washing machines. The company provides flexible lease agreements that allow customers to acquire merchandise with predictable payments and the option to purchase the item early or after completing all lease renewal payments.
The rental agreement at Rent-A-Center involves the company purchasing the product and leasing it to the customer with a clear path to ownership. Customers can choose their preferred payment plan, including weekly, bi-weekly, semi-monthly, or monthly options. The initial payment, deducted from the total lease amount, is made before receiving the merchandise.
The total lease amount is calculated based on the Acima Cash Price of the merchandise and the cost of lease services. Sales tax is applied to rental payments in most states, resulting in approximately double the original invoice price if all lease renewal payments are made. Customers can review and sign their lease agreement during the application process through the mobile app, online account, or by requesting a physical copy in-store.
Additionally, Rent-A-Center offers an optional Liability Damage Waiver (LDW) that can be added to the rental agreement. The LDW protects customers from liability if their rental product is stolen or damaged by specific events, such as natural disasters, fire, or smoke. Without the LDW, customers are responsible for repair or replacement costs. The LDW is available in most states for a small fee, typically around 10% of the rental payment.
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Extended warranties
Rent-A-Center offers an optional Liability Damage Waiver (LDW) that can be added to your rental agreement. This is not an extended warranty, but it does protect you from liability in the event that your rental product is stolen or damaged by a natural disaster, fire, or smoke. The LDW does not cover loss or damage from carelessness. The cost of the LDW is only 10% of your rental payment in most states, and it can be added at any time to a new or existing rental agreement.
Rent-A-Center also offers a Worry-Free Guarantee, which includes service and repairs at no additional cost. This guarantee promises to repair any item that requires service during the lease term. If the item needs to be repaired off-site, Rent-A-Center will provide a comparable loaner item at no charge.
While Rent-A-Center does not explicitly mention extended warranties, they do offer protection plans and maintenance services through their Worry-Free Guarantee and LDW options. It is important to note that services like installation and repairs are listed under "prohibited items" on their website, which may include extended warranties.
To confirm whether extended warranties are available and to understand the specific terms and conditions, it is recommended to contact Rent-A-Center directly or refer to their official website for detailed information.
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Frequently asked questions
Rent-A-Center does not offer extended warranties on washing machines or any other products. However, they do offer a Liability Damage Waiver (LDW) which covers theft, fire, lightning, flooding, and other natural disasters. This costs 10% of your rental payment in most states.
The LDW covers a wide range of unexpected events such as theft, fire, lightning, flooding, and other natural disasters. It does not cover loss or damage from carelessness.
You can opt for LDW anytime, whether you're starting a new rental agreement or modifying an existing one. Contact any Rent-A-Center location, and they will guide you through the process.
Rent-A-Center offers product service and repairs at no additional charge if your lease agreement is in good standing. They will fix any squeaks, leaks, or malfunctions. If the item needs off-site repair, they will provide a comparable loaner item at no extra cost.
Yes, you can upgrade your model at any time. Simply return the product you are currently renting and open a new agreement for another model.
